Privacy Policy
Last updated: January 2024
1. Introduction
LearnHub UK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Account credentials and preferences
- Course enrollment and progress information
- Communications you send to us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and location information
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing course enrollments and payments
- Communicating with you about your account and courses
- Providing customer support
- Improving our website and services
- Sending administrative information and updates
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your personal information may be stored and processed in the United Kingdom or other countries where we or our service providers operate.
6. Cookies and Local Storage
Our website uses cookies and local storage technologies to:
- Remember your preferences and settings
- Maintain your session during checkout
- Analyze website usage and performance
- Provide personalized content and features
You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
If you are accessing our services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK or other countries. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
LearnHub UK
45 Queen Street
London EC4R 1DD
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958